Privacy policy

Privacy Policy

At WA Warehouse we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and share information about you when you visit our website, make a purchase, or otherwise interact with our services.

Information Collect

  • Personal Information: We collect personal information such as your name, email address, shipping address, billing address, and phone number when you create an account, place an order, or subscribe to our newsletter.
  • Device Information: We automatically collect information about your device, such as your browser type, operating system, IP address, and referring website.
  • Usage Information: We may collect information about how you use our website, such as the pages you visit, the products you view, and the searches you make. We use cookies to help keep track of items you put into your shopping cart, including when you ahve abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

How We Use Your Information

  • To fulfill your orders and provide customer service: We use your information to process your orders, deliver your products, and answer your questions.
  • To send you marketing and promotional materials: We may use your email address to send you newsletters, promotional offers, and other marketing materials. You can always opt out of receiving these communications by clicking the "unsubscribe" link at the bottom of our emails.
  • To improve our website and services: We use your information to analyze how you use our website and to improve our services.
  • To comply with legal requirements: We may disclose your information if required by law or to comply with a legal process.

Sharing Your Information

We may share your information with third-party service providers who help us operate our website and fulfill your orders. These service providers may include:

  • Payment processors: We use secure third-party payment processors to process your credit card and debit card payments.
  • Shipping carriers: We share your shipping address with shipping carriers to deliver your orders.
  • Marketing service providers: We may share your email address with third-party marketing service providers to send you marketing and promotional materials. However, we will only share your email address with service providers who have agreed to comply with our privacy policy and applicable privacy laws. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Shopify: Our website is hosted on Shopify, which may collect some of your information as part of their platform. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Your Choices

  • You can access and update your personal information by logging into your account.
  • You can opt out of receiving marketing and promotional emails by clicking the "unsubscribe" link at the bottom of our emails.

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions & Contact

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at sales@wawarehouse.com